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PunkRocky21 · 04-01-2008, 07:57 AM

One member has been having trouble logging in. She contacted myself and the other admin. We tried changing her password, checking to see if her account was disabled, which it wasn't, and having her register for a new account. She tried to register 4 times, but none of her new user names showed up. Finally, we deleted her account to see if that would help, but when I finished deleting it, I got this message::

Could not delete auto-login keys for this user

DEBUG MODE

SQL Error : 1146 Table 'mommytime.mommytime_sessions_keys' doesn't exist

DELETE FROM mommytime_sessions_keys WHERE user_id = 25

Line : 191
File : admin_users.php

How do we fix this problem so she can log in?

**SawanM** · 04-01-2008, 08:08 AM

Hi,

To fix this problem tell your user to clear her cookies and cache, then take of the remember me option to automatically log in.

PunkRocky21 · 04-01-2008, 08:21 AM

I told her to do this, and she still isn't able to log in or create a new account. Are there any other options?

**chinhngt** · 04-01-2008, 08:27 AM

Hi, would you please try again? I hope that I fixed this problem.
Please feed back.

PunkRocky21 · 04-04-2008, 09:22 AM

She was able to create a new account..Thanks!!

**SawanM** · 04-04-2008, 09:59 AM

Support Resolved!

If you have any further questions, feel free to create a new thread.

Thanks for choosing Forumer!

04-01-2008, 07:57 AM	#1 (permalink)
PunkRocky21 Member Join Date: Apr 2008 Posts: 3 Rep Power: 0 fTrader: (0) fBuck$: 92 Bank: 0 Total fBuck$: 92 Send fBuck$ » My Forumer My Country:	Having Trouble With One Member Account One member has been having trouble logging in. She contacted myself and the other admin. We tried changing her password, checking to see if her account was disabled, which it wasn't, and having her register for a new account. She tried to register 4 times, but none of her new user names showed up. Finally, we deleted her account to see if that would help, but when I finished deleting it, I got this message:: Could not delete auto-login keys for this user DEBUG MODE SQL Error : 1146 Table 'mommytime.mommytime_sessions_keys' doesn't exist DELETE FROM mommytime_sessions_keys WHERE user_id = 25 Line : 191 File : admin_users.php How do we fix this problem so she can log in?

04-01-2008, 08:08 AM	#2 (permalink)
SawanM Confessed Noob Join Date: Dec 2006 Posts: 8,697 Rep Power: 11 fTrader: (33) fBuck$: 76,220 Bank: 0 Total fBuck$: 76,220 Send fBuck$ » My Forumer My Country:	Re: Having Trouble With One Member Account Hi, To fix this problem tell your user to clear her cookies and cache, then take of the remember me option to automatically log in.
	Sezza Web Directory Top Web Hosting Reviews\|Top 10 Web Hosting\|Web Host Rating Tu ne cede malis, sed contra audentior ito Do not give in to evil but proceed ever more boldly against it!

04-01-2008, 08:21 AM	#3 (permalink)
PunkRocky21 Member Join Date: Apr 2008 Posts: 3 Rep Power: 0 fTrader: (0) fBuck$: 92 Bank: 0 Total fBuck$: 92 Send fBuck$ » My Forumer My Country:	Re: Having Trouble With One Member Account I told her to do this, and she still isn't able to log in or create a new account. Are there any other options?

04-01-2008, 08:27 AM	#4 (permalink)
chinhngt unix guru Join Date: Dec 2007 Location: Singapore Posts: 385 Rep Power: 1 fTrader: (0) fBuck$: 3,669 Bank: 0 Total fBuck$: 3,669 Send fBuck$ » My Forumer My Country:	Re: Having Trouble With One Member Account Hi, would you please try again? I hope that I fixed this problem. Please feed back.
	With best regards, Chinh

04-04-2008, 09:22 AM	#5 (permalink)
PunkRocky21 Member Join Date: Apr 2008 Posts: 3 Rep Power: 0 fTrader: (0) fBuck$: 92 Bank: 0 Total fBuck$: 92 Send fBuck$ » My Forumer My Country:	Re: Having Trouble With One Member Account She was able to create a new account..Thanks!!

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04-04-2008, 09:59 AM	#6 (permalink)
SawanM Confessed Noob Join Date: Dec 2006 Posts: 8,697 Rep Power: 11 fTrader: (33) fBuck$: 76,220 Bank: 0 Total fBuck$: 76,220 Send fBuck$ » My Forumer My Country:	Re: Having Trouble With One Member Account Support Resolved! If you have any further questions, feel free to create a new thread. Thanks for choosing Forumer! Last edited by SawanM; 04-08-2008 at 02:03 AM.
	Sezza Web Directory Top Web Hosting Reviews\|Top 10 Web Hosting\|Web Host Rating Tu ne cede malis, sed contra audentior ito Do not give in to evil but proceed ever more boldly against it!

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