The OFFICIAL "My Portal is Broken" Thread

[masfonos]

Ok, pretty much everyone is having this same problem with their portals.

Could not query announcements information

DEBUG MODE

SQL Error : 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND t.topic_time <= 1191340589 AND t.topic_poster = u.user_id AND ' at line 23

SELECT t.topic_id, t.topic_time, t.topic_title, pt.post_text, u.username, u.user_id, t.topic_replies, pt.bbcode_uid, t.forum_id, t.topic_poster, t.topic_first_post_id, t.topic_status, pt.post_id, p.post_id, p.enable_smilies FROM thatonesong_topics AS t, thatonesong_users AS u, thatonesong_posts_text AS pt, thatonesong_posts AS p WHERE t.forum_id IN () AND t.topic_time <= 1191340589 AND t.topic_poster = u.user_id AND t.topic_first_post_id = pt.post_id AND t.topic_first_post_id = p.post_id AND t.topic_status <> 2 ORDER BY t.topic_time DESC LIMIT 0,3

Line : 92
File : fetchposts.php

So far I haven't seen any responses from mods, admins, techies, or any other support staff indicating that they know what the problem is, that they are working on it, or that they even know that this problem exists. If and when the staff does acknowledge the problem, they may need to know which boards are experiencing the problem or at least have some examples.

To the FORUMER STAFF: please use this thread as a central location to keep us updated on the status of this problem.

If your portal is experiencing this problem, post in this thread with your forum's URL. No whining, no moaning, no complaining...just a link to your broken forum so the staff can (hopefully) get the SQL debug error fixed in a timely fashion. For example:


I am experiencing the portal problem at my forum:
http://thatonesong.20.forumer.com/
http://thatonesong.20.forumer.com/portal.php

[Treborish]

These boards are experiencing the problem.

http://twoscrewsloose.20.forumer.com/

http://genosha.20.forumer.com/

http://zassalis.19.forumer.com/

[madake]

...the lack of ANY responses to any of these problems by not ONE admin is quite disappointing.
sigh
even if it was as simple as "we understand and we are working on it."
watev

[masfonos]

Originally Posted by madake

...the lack of ANY responses to any of these problems by not ONE admin is quite disappointing.
sigh
even if it was as simple as "we understand and we are working on it."
watev

No kidding. Theres a thread over in the IPB bug area that has staff communicating with the unwashed masses. The thread says to post about ALL forums with this error. I figured since it said it was for ALL instances of the error and it's an SQL DB error that I would give it a shot.

The admin chastised me for posting in the IPB section and said to post here. He/she just wouldn't have any logic or thought and didn't care that I specified that there are dozens of threads going unanswered here.



In other news, my forum, That One Song, is giving away an Amazon.com gift card. Check it out if you're interested.

[Nooby]

Our guildforum portal is broken too.
Everyone is posting links to their broken portals (does that help or anything?)
anyways, i'll post mine too: http://darkserenity.17.forumer.com/
I hope it helps...
I thought that someone from the staff had said anything by now.
It's been almost a week >_>

[CliffWhatley]

Same problem here with Portal access :-

http://maingalley.14.forumer.com/

In the interim I've switched access directly to the forum which is still ok.
I initially posted a message about this problem a few days back, but can't find it.

[CliffWhatley]

Please disregard my last message, it is fixed. My Portal is working again, thankyou to the fixerupperers.

I am very happy and thanks again.

[masfonos]

So it is.

I guess all is well in Forumerland again.

[Attitude]

Yes, we fixed this last night.

I guess we can rename this thread to "The OFFICIAL My Portal is FIXED Thread"

[masfonos]

Originally Posted by Attitude

Yes, we fixed this last night.

I guess we can rename this thread to "The OFFICIAL My Portal is FIXED Thread"

We certainly can. Thanks, Attitude!


Now, about server #20 going down all the time....

[Treborish]

Originally Posted by masfonos

We certainly can. Thanks, Attitude!


Now, about server #20 going down all the time....

Indeed. #20 goes down often.

Thank you to all who fixed it.

[sixs3ns3s]

thanks..
my portal can open again..

in http://kattunesia.999.org

[Kurisu]

Alright since it is fixed I can officially close the thread now. Thanks for being patient.