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maffu · 08-30-2007, 05:14 AM

My forum has suddenly had all attached images removed and replaced with what appears to be a button with the label "Attached Image". The "button", though, does not click; please note that I'm saying that it's not really a button - it just looks like one. I've attached a screen cap of the "button". When I tested a new post, the attached image appears as usual in the post box.

Is there some action happening behind the scenes that removes images from forums?

Is there any way to recover these images?

duy · 08-30-2007, 07:44 PM

Try to config like this:

maffu · 08-31-2007, 05:32 AM

Thank you for that idea. Unfortunately, there seems to be no problem there.

However, the "button" now contains a link. However, it does not work. Instead I get a page that says:

The error returned was:

Sorry, some required files are missing, if you intended to view a topic, it's possible that it's been moved or deleted. Please go back and try again.

Well, now I'm at once pleased and dejected - pleased because the change seems to indicate that somebody on the provider's side is making code changes. Dejected because of the "some required files are missing". I hope not! Perhaps in the next day or so this will work?

**Wild Cat** · 08-31-2007, 05:37 AM

Do you have the files backed up?

If yes then when the HTML templates become available again you can just upload them again and they should work ...... hopefully

Good luck

maffu · 09-01-2007, 07:55 PM

Why would a restore of the images be necessary? Surely Forumer has back-ups of the database? If there were a crash or somebody cracked the system, a database recovery would be performed, right? Or is Forumer not storing these uploads in the database? And therefore not backing up attachments?

**Edwin** · 09-02-2007, 07:22 AM

Quote:

Originally Posted by maffu

Why would a restore of the images be necessary? Surely Forumer has back-ups of the database? If there were a crash or somebody cracked the system, a database recovery would be performed, right? Or is Forumer not storing these uploads in the database? And therefore not backing up attachments?

These backups can only be applied server wide and thus are only used in emergencies.

maffu · 09-02-2007, 03:31 PM

Quote:

Originally Posted by Edwin

These backups can only be applied server wide and thus are only used in emergencies.

OK, but then I must be blind - I can't find any way to backup/recover my forum's data. Is there a link for this?

goaldrush · 09-02-2007, 05:42 PM

When was the last time you updated your browser?
That's why it would be getting upset at you this time around.

maffu · 09-03-2007, 05:12 PM

OK, was that supposed to be helpful?

**Edwin** · 09-03-2007, 11:36 PM

Quote:

Originally Posted by Edwin

These backups can only be applied server wide and thus are only used in emergencies.

These backups can only be applied SERVER WIDE and thus are only used in EMERGENCIES

Quote:

Originally Posted by maffu

OK, but then I must be blind - I can't find any way to backup/recover my forum's data. Is there a link for this?

Because we can only apply backups to the whole of a server other forums would loose data if we did this for just one forum. The backups are only used in case a whole server database is compromised.

set2soar · 09-04-2007, 02:22 AM

Quote:

Originally Posted by maffu

OK, was that supposed to be helpful?

Yes because sometimes when you are using an older browser which seriously needs to be updated the images on your forum can't be found. I had to update my browser from IE6 to IE7 just yesterday because of the same problem.

maffu · 09-04-2007, 05:28 AM

I see. Never experienced that problem myself. I run Firefox ordinarily, and IE6 when I must - I won't "upgrade" past these constraints. This is a forum host, not a commerce site. If the server is using code that isn't supported by the standard browsers, they should be changing the code - we shouldn't have to change our browser.

maffu · 09-04-2007, 05:30 AM

Quote:

Originally Posted by Edwin

These backups can only be applied SERVER WIDE and thus are only used in EMERGENCIES

Because we can only apply backups to the whole of a server other forums would loose data if we did this for just one forum. The backups are only used in case a whole server database is compromised.

And where does that leave your users? We did nothing to precipitate the loss of our images, yet you have no alternative backup system we can use (that I have been able to find). In fact, I've seen a post where you state there IS no method for the user to backup. How can we backup and restore our data if we can't count on your backups?

08-31-2007, 05:32 AM	#3 (permalink)
maffu Member Join Date: Aug 2007 Posts: 10 Rep Power: 0 fTrader: (0) fBuck$: 122.0 Bank: 0.0 Total fBuck$: 122.0 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) Thank you for that idea. Unfortunately, there seems to be no problem there. However, the "button" now contains a link. However, it does not work. Instead I get a page that says: The error returned was: Sorry, some required files are missing, if you intended to view a topic, it's possible that it's been moved or deleted. Please go back and try again. Well, now I'm at once pleased and dejected - pleased because the change seems to indicate that somebody on the provider's side is making code changes. Dejected because of the "some required files are missing". I hope not! Perhaps in the next day or so this will work?

08-31-2007, 05:37 AM	#4 (permalink)
Wild Cat Elite Forumer Join Date: May 2007 Location: UK Posts: 6,520 Rep Power: 9 fTrader: (3) fBuck$: 2,038.0 Bank: 130,000.2 Total fBuck$: 132,038.2 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) Do you have the files backed up? If yes then when the HTML templates become available again you can just upload them again and they should work ...... hopefully Good luck

09-01-2007, 07:55 PM	#5 (permalink)
maffu Member Join Date: Aug 2007 Posts: 10 Rep Power: 0 fTrader: (0) fBuck$: 122.0 Bank: 0.0 Total fBuck$: 122.0 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) Why would a restore of the images be necessary? Surely Forumer has back-ups of the database? If there were a crash or somebody cracked the system, a database recovery would be performed, right? Or is Forumer not storing these uploads in the database? And therefore not backing up attachments?

09-02-2007, 05:42 PM	#8 (permalink)
goaldrush Banned User Join Date: Jan 2006 Location: ballarat Posts: 548 Rep Power: 0 fTrader: (0) fBuck$: 632.0 Bank: 0.3 Total fBuck$: 632.3 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) When was the last time you updated your browser? That's why it would be getting upset at you this time around.

09-03-2007, 05:12 PM	#9 (permalink)
maffu Member Join Date: Aug 2007 Posts: 10 Rep Power: 0 fTrader: (0) fBuck$: 122.0 Bank: 0.0 Total fBuck$: 122.0 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) OK, was that supposed to be helpful?

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09-04-2007, 05:28 AM	#12 (permalink)
maffu Member Join Date: Aug 2007 Posts: 10 Rep Power: 0 fTrader: (0) fBuck$: 122.0 Bank: 0.0 Total fBuck$: 122.0 Send fBuck$ » My Forumer My Country:	Re: Missing images (attached to posts) I see. Never experienced that problem myself. I run Firefox ordinarily, and IE6 when I must - I won't "upgrade" past these constraints. This is a forum host, not a commerce site. If the server is using code that isn't supported by the standard browsers, they should be changing the code - we shouldn't have to change our browser. Last edited by maffu; 09-04-2007 at 05:31 AM.

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