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Old 08-24-2007, 05:25 PM   #1 (permalink)
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Default grey screen when posting using aol

Hi,
I have a member who when they try and post just get a the main forumer page pop up, the only difference I can see to the other users is that they are using aol broadband and aols propritary browser .. has anybody else had this issue?
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Old 08-25-2007, 01:21 AM   #2 (permalink)
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Default Re: grey screen when posting using aol

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Old 08-25-2007, 09:27 AM   #3 (permalink)
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Default Re: grey screen when posting using aol

Quote:
Originally Posted by mikeya16 View Post
Hi,
I have a member who when they try and post just get a the main forumer page pop up, the only difference I can see to the other users is that they are using aol broadband and aols propritary browser .. has anybody else had this issue?
Yes! I have many members who us AOL (UK) and they say that they have problems using the forum. Sometimes they get the main forumer page when they post, sometimes it replaces pages of the forum when they are reading (i.e out of a six page topic they get three main forumer pages instead). I would say that over 20 of my members have contacted me with this problem.
I asked them to use IE or Firefox as a quick fix but the problem does seem to lie in the AOL browser. For some reason it does not like forumer!
This first started about three weeks ago to the best of my knowledge
I'm afraid I cant pass on anymore info than that as I do not use AOL.

http://ftooz.1.forumer.com
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Old 08-30-2007, 02:14 AM   #4 (permalink)
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Default Re: grey screen when posting using aol

Tell them to use IE or FF.

Cash is not all. We still have golds, silvers, credit cards, bank notes, securities...
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Old 08-30-2007, 03:44 AM   #5 (permalink)
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Default Re: grey screen when posting using aol

Quote:
Originally Posted by duy View Post
Tell them to use IE or FF.
He already did,

Don't you read what people say Duy?

Quote:
Originally Posted by garyftooz View Post
I asked them to use IE or Firefox as a quick fix .........
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Old 08-30-2007, 04:15 AM   #6 (permalink)
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Default Re: grey screen when posting using aol

Quote:
Originally Posted by garyftooz View Post
Yes! I have many members who us AOL (UK) and they say that they have problems using the forum....
...I asked them to use IE or Firefox as a quick fix but the problem does seem to lie in the AOL browser....
Yes, but for what he said above, I think that problem just happens on his AOL browser, not others. Right, garyftooz?
I never use AOL browser, so I can not give you advice, sorry

Cash is not all. We still have golds, silvers, credit cards, bank notes, securities...
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Old 08-30-2007, 02:20 PM   #7 (permalink)
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Default Re: grey screen when posting using aol

Quote:
Originally Posted by duy View Post
Yes, but for what he said above, I think that problem just happens on his AOL browser, not others. Right, garyftooz?
I never use AOL browser, so I can not give you advice, sorry
No mate, I said I dont have AOL. It's members of my forum that are telling me that they have the problem. Over 30 members have now told me that they have trouble viewing the forum using an AOL browser and I know that many more are on AOL so it could be far more than 30 struggling.
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Old 08-30-2007, 02:48 PM   #8 (permalink)
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Default Re: grey screen when posting using aol

I would mass email your members saying switch from AOL to Firefox, the best browser out there.

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Old 08-30-2007, 03:21 PM   #9 (permalink)
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Default Re: grey screen when posting using aol

Even so, this shouldn't be happening:

Issue Escalated!

This issue has been escalated to our technicians and the admin was notified.
They will attend to the problem you reported in a timely manner.

MANTIS REF NUMBER: 00246

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Last edited by Edwin; 08-30-2007 at 03:24 PM.

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Old 08-30-2007, 07:51 PM   #10 (permalink)
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Default Re: grey screen when posting using aol

Quote:
Originally Posted by SawanM0112 View Post
I would mass email your members saying switch from AOL to Firefox, the best browser out there.
Yes, tell them AOL is not the best choice.

Cash is not all. We still have golds, silvers, credit cards, bank notes, securities...
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Old 09-03-2007, 10:04 AM   #11 (permalink)
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Default Re: grey screen when posting using aol

My members are having trouble with this also.Thanks Mikeya for bringing this up.
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Old 02-20-2008, 02:25 PM   #12 (permalink)
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Default Re: grey screen when posting using aol

My members are having troubles, who are using AOL, they wont swithc browser
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