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billphd4u1 · 06-01-2004, 08:56 PM

I have quite a few members who are unable to log in. I have given them the link to where they delete their history, etc. but they have been unsuccessful in logging on after doing what was instructed.

I am concerned as some of the members are becoming extremely upset as they can't log on. I would appreciate any information I can share with them.

Thank you,

**shane** · 06-02-2004, 12:50 AM

Are they getting any error messages or anything? What exactly happens when they try to log in?

billphd4u1 · 06-02-2004, 05:23 AM

They are getting a message like "Page Cannot be found" or something similar.

billphd4u1 · 06-02-2004, 03:01 PM

bumping this up...

Braindead · 06-03-2004, 12:32 AM

There are 2 ways to solve the problem:

1. Use the delete all cookies set by this board link you see at the bottom of the main screen, close your webbrowser and restart the webbrowser

more drastic:
2. delete cookies/temps/history in internet
explorer under internet options in control panel..reboot
computer...should fix

06-02-2004, 12:50 AM	#2 (permalink)
shane VIP Team Join Date: Feb 2004 Location: Kansas City, MO Posts: 3,769 Rep Power: 8 fTrader: (14) fBuck$: 1,328 Bank: 0 Total fBuck$: 1,328 Send fBuck$ » My Forumer My Country:	Are they getting any error messages or anything? What exactly happens when they try to log in?
	Owner/CEO - ComputerHelpForum.org Administrator - Revision3.com Administrator - Scopetech.net Lowe's (my employer) Department Manager - Lumber/Building Materials/Millwork

06-03-2004, 12:32 AM	#5 (permalink)
Braindead Active Forumer Join Date: Apr 2004 Posts: 651 Rep Power: 5 fTrader: (3) fBuck$: 1,716 Bank: 0 Total fBuck$: 1,716 Send fBuck$ » My Forumer My Country:	There are 2 ways to solve the problem: 1. Use the delete all cookies set by this board link you see at the bottom of the main screen, close your webbrowser and restart the webbrowser more drastic: 2. delete cookies/temps/history in internet explorer under internet options in control panel..reboot computer...should fix
	Mordor: The Depths Of Dejenol Community

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06-01-2004, 08:56 PM	#1 (permalink)
billphd4u1 Member Join Date: May 2004 Posts: 5 Rep Power: 0 fTrader: (0) fBuck$: 34 Bank: 0 Total fBuck$: 34 Send fBuck$ » My Forumer My Country:	I have quite a few members who are unable to log in. I have given them the link to where they delete their history, etc. but they have been unsuccessful in logging on after doing what was instructed. I am concerned as some of the members are becoming extremely upset as they can't log on. I would appreciate any information I can share with them. Thank you,

06-02-2004, 05:23 AM	#3 (permalink)
billphd4u1 Member Join Date: May 2004 Posts: 5 Rep Power: 0 fTrader: (0) fBuck$: 34 Bank: 0 Total fBuck$: 34 Send fBuck$ » My Forumer My Country:	They are getting a message like "Page Cannot be found" or something similar.

06-02-2004, 03:01 PM	#4 (permalink)
billphd4u1 Member Join Date: May 2004 Posts: 5 Rep Power: 0 fTrader: (0) fBuck$: 34 Bank: 0 Total fBuck$: 34 Send fBuck$ » My Forumer My Country:	bumping this up...

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