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amaerin · 03-04-2005, 11:02 AM

I have attempted to directly contact forumhoster.com support through their website twice over the past week, with no response. I have a premium account , and my forum has been disabled for over a week with a "payment not recieved" message. The payment was automatically deducted from my paypal account on Feb 23. There is no reason that it should be disabled.

Getting rather frustrated...

amaerin · 03-08-2005, 08:47 AM

Tomorrow will mark 2 weeks since payment was deducted from my paypal account- and my forum is still disabled.

If nobody here can help me with this issue, at least direct me to someone who can. I have paid for a service that I am not recieving. If this matter is not resolved within the next few days, I will file a Buyer Complaint Form with Paypal and let them investigate matters and recover my money.

gotmail · 03-08-2005, 05:19 PM

I noticed in your profile, you have your site listed as:
http://data.forumhoster.com/forum_grove/
Try using:
http://grove.forumhoster.com

I can see the site through that link.

This also happened on my board.

amaerin · 03-08-2005, 05:27 PM

Thanks for trying. I can get as far as the log-in screen, but as soon as I log in I get the same "payment not recieved" message.

gotmail · 03-08-2005, 05:37 PM

Look at the address appearing when you click login, it is changing to,
the "http://data.forumhoster.com/forum_grove/ " address everytime you click something, keep changing the start of the address, and you will get in.

Try logging into your Admin panel, and change the address:
http://grove.forumhoster.com/admin.php

System Settings -> Change either Board Address or Website address to:
http://grove.forumhoster.com

amaerin · 03-08-2005, 09:05 PM

I can't even access my Admin panel; once I log in, it defaults to the data.forumhoster.com address and the same old screen. Trying to change it back, of course, results in a "session not found" and another login screen.

Arghhh!

**Limez** · 03-09-2005, 02:16 AM

This has been fixed.

Please open a new thread shall you have a problem again.

03-04-2005, 11:02 AM	#1 (permalink)
amaerin Member Join Date: Mar 2005 Posts: 17 Rep Power: 0 fTrader: (0) fBuck$: 190 Bank: 0 Total fBuck$: 190 Send fBuck$ » My Forumer My Country:	Payment "not recieved" I have attempted to directly contact forumhoster.com support through their website twice over the past week, with no response. I have a premium account , and my forum has been disabled for over a week with a "payment not recieved" message. The payment was automatically deducted from my paypal account on Feb 23. There is no reason that it should be disabled. Getting rather frustrated...

03-08-2005, 08:47 AM	#2 (permalink)
amaerin Member Join Date: Mar 2005 Posts: 17 Rep Power: 0 fTrader: (0) fBuck$: 190 Bank: 0 Total fBuck$: 190 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" Tomorrow will mark 2 weeks since payment was deducted from my paypal account- and my forum is still disabled. If nobody here can help me with this issue, at least direct me to someone who can. I have paid for a service that I am not recieving. If this matter is not resolved within the next few days, I will file a Buyer Complaint Form with Paypal and let them investigate matters and recover my money.

03-08-2005, 05:19 PM	#3 (permalink)
gotmail Member Join Date: Feb 2005 Posts: 6 Rep Power: 0 fTrader: (0) fBuck$: 143 Bank: 0 Total fBuck$: 143 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" I noticed in your profile, you have your site listed as: http://data.forumhoster.com/forum_grove/ Try using: http://grove.forumhoster.com I can see the site through that link. This also happened on my board.

03-08-2005, 05:27 PM	#4 (permalink)
amaerin Member Join Date: Mar 2005 Posts: 17 Rep Power: 0 fTrader: (0) fBuck$: 190 Bank: 0 Total fBuck$: 190 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" Thanks for trying. I can get as far as the log-in screen, but as soon as I log in I get the same "payment not recieved" message.

03-08-2005, 05:37 PM	#5 (permalink)
gotmail Member Join Date: Feb 2005 Posts: 6 Rep Power: 0 fTrader: (0) fBuck$: 143 Bank: 0 Total fBuck$: 143 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" Look at the address appearing when you click login, it is changing to, the "http://data.forumhoster.com/forum_grove/ " address everytime you click something, keep changing the start of the address, and you will get in. Try logging into your Admin panel, and change the address: http://grove.forumhoster.com/admin.php System Settings -> Change either Board Address or Website address to: http://grove.forumhoster.com

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03-08-2005, 09:05 PM	#6 (permalink)
amaerin Member Join Date: Mar 2005 Posts: 17 Rep Power: 0 fTrader: (0) fBuck$: 190 Bank: 0 Total fBuck$: 190 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" I can't even access my Admin panel; once I log in, it defaults to the data.forumhoster.com address and the same old screen. Trying to change it back, of course, results in a "session not found" and another login screen. Arghhh!

03-09-2005, 02:16 AM	#7 (permalink)
Limez Admin Join Date: Dec 2003 Location: Forumer.com Posts: 2,948 Blog Entries: 2 Rep Power: 10 fTrader: (4) fBuck$: 2,983,937 Bank: 633 Total fBuck$: 2,984,570 Send fBuck$ » My Forumer My Country:	Re: Payment "not recieved" This has been fixed. Please open a new thread shall you have a problem again.
	FORUMER.com - Pioneering forum hosting since 2003. Why should you host with Forumer? The Forumer network is powered by a robust cluster of 35 high-end servers. Create your own forum NOW phpbb/IPB phpBB3 is open to almost everyone Forumer turns 4 YEARS OLD!!! < add me to your blog, get code here!

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