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| | #1 (permalink) |
| Member ![]() | Ok i have a user who for some reason cant post he keeps getting this http://www.filehive.com/files/080722...nshot-1(1).png now i thought it could be his pc but he says everything else is working fina and he can post on other forums and his speed is fairly high can someone please help, this user is my global mod and kinda needs to be able to post Edit: He also cant veiw the user cp or the mod cp, he gets timouts aswell thanks Last edited by robbiehay1; 07-22-2008 at 01:24 PM. |
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| | #2 (permalink) |
| Elite Forumer ![]() | Did he try clearing his cookies and cache? If the forum is working for everyone else but that one user the problem is on his side not ours. |
![]() [No Name Forums][RCX forums][Forum Promotion][IHWC forums] USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!) Please do not PM/e-mail me for support unless I ask you to. Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks. | |
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| | #3 (permalink) |
| Member ![]() | he has just tried that it still times out, could you suggest anything else that could help please and thank you we are on server 5 the site is http://forum.socialteenforums.com/index.php? if it helps Last edited by Wild Cat; 07-22-2008 at 01:57 PM. Reason: posts merged |
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| | #4 (permalink) |
| Elite Forumer ![]() | Well has he checked his firewall if he doesn't have the forum blocked for any reason? |
![]() [No Name Forums][RCX forums][Forum Promotion][IHWC forums] USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!) Please do not PM/e-mail me for support unless I ask you to. Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks. | |
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| | #5 (permalink) |
| Member ![]() | well he dosnt have a firewall, so it cant be that thank you for your help so far i would really like to get this resolved but i understand there is only so much you guys and gals can do to help and it is much appreciated EDIT: ok by some mysterious way its started working for him after 2 days like this, i want to thanks everyone for there help and advice Thanks Last edited by robbiehay1; 07-22-2008 at 02:13 PM. |
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| | #6 (permalink) |
| Elite Forumer ![]() | there was a similar problem a couple of days ago in the phpBB section, and the user was having problems viewing the forum in firefox ( I see you have firefox on that screenshot) and had no problem with any other browser.............did your member try using a different browser? if yes did he/she had also the problem in that or is it just with firefox? |
![]() [No Name Forums][RCX forums][Forum Promotion][IHWC forums] USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!) Please do not PM/e-mail me for support unless I ask you to. Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks. | |
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