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Inny · 12-29-2005, 01:00 PM

Hi folk, I was trying to find a customer FAQ for fshop, which I can post up for the benefit of my members, e.g
Q. how long will my order take?
Q. currency difference list prices ? etc etc

If someone could please direct me to a url?

Also..

Can I design and order individual items for my members? ie a personalised cap with the members image?
How do I "mark up" prices as suggested? my members will see base prices in US currency???
How do I create a price list in $AU ?

Snat · 12-29-2005, 01:14 PM

I will provide you with this info in a few hours

Inny · 12-30-2005, 12:12 AM

Ok thanks Snat, I have that much wrapped up now

p.s I have added a currency exchange widget on my forum so members from Oz can D.I.Y so to speak

**Limez** · 12-30-2005, 12:36 AM

"How long does it take to make an order and what is shipping time frame?"
All standard orders take 2-3 business days for process. For rush delivery orders, the processing time is only one business day.

"My order was shipped using international shipping. How do I track my order?"

The international shipping method we use does not assign individual tracking numbers to our packages. The packages are shipped in bulk to the destination country. They are then delivered using the local postal facility. However, your order should arrive within the designated time frame of 10-14 business days as indicated on our Web site. If you do not receive your order on time, please contact our Customer Service department.

"currency difference list prices ? etc etc"
I am not sure, think you can only sell in USD .. i might be wrong though

"Can I design and order individual items for my members? ie a personalised cap with the members image?"
yes

"How do I "mark up" prices as suggested? "
Inside of CP, when you create your products, you can click on 'select all products' and you can add a markup of X dollars to all of them.

Inny · 12-30-2005, 07:20 PM

Thanks very much Limez. My members will simply use the widget to find the equivalent amount payable in oz money.

Maneel · 01-18-2006, 03:03 AM

I've finished some products in my fShop, how do i view my fShop?
my id is 781990

Imoen · 01-18-2006, 08:33 PM

Quote:

Originally Posted by Maneel

I've finished some products in my fShop, how do i view my fShop?
my id is 781990

Is this it? http://harrypotterforums.co.nr/shop

Maneel · 01-18-2006, 09:34 PM

yeah, it is
but i cannot view any products even though i can view them in my fShop control panel

Maneel

Viety Cent · 02-18-2006, 02:55 PM

mmmm takes that more then 5 shipping days for basic delivery

12-29-2005, 01:00 PM	#1 (permalink)
Inny Banned User Join Date: Sep 2005 Posts: 1,082 Rep Power: 0 fTrader: (1) fBuck$: 7,847 Bank: 364 Total fBuck$: 8,212 Send fBuck$ » My Forumer My Country:	Fshop Questions Hi folk, I was trying to find a customer FAQ for fshop, which I can post up for the benefit of my members, e.g Q. how long will my order take? Q. currency difference list prices ? etc etc If someone could please direct me to a url? Also.. Can I design and order individual items for my members? ie a personalised cap with the members image? How do I "mark up" prices as suggested? my members will see base prices in US currency??? How do I create a price list in $AU ? Last edited by Inny; 12-29-2005 at 01:02 PM.

12-29-2005, 01:14 PM	#2 (permalink)
Snat Elite Forumer Join Date: Aug 2005 Posts: 2,808 Blog Entries: 20 Rep Power: 7 fTrader: (13) fBuck$: 16,581 Bank: 273 Total fBuck$: 16,854 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions I will provide you with this info in a few hours Last edited by Limez; 12-29-2005 at 03:11 PM.
	IPB Shop Mod - Coming out whenever I can be bothered.

12-30-2005, 12:12 AM	#3 (permalink)
Inny Banned User Join Date: Sep 2005 Posts: 1,082 Rep Power: 0 fTrader: (1) fBuck$: 7,847 Bank: 364 Total fBuck$: 8,212 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions Ok thanks Snat, I have that much wrapped up now p.s I have added a currency exchange widget on my forum so members from Oz can D.I.Y so to speak Last edited by Inny; 12-30-2005 at 12:14 AM.

12-30-2005, 12:36 AM	#4 (permalink)
Limez Admin Join Date: Dec 2003 Location: Forumer.com Posts: 2,948 Blog Entries: 2 Rep Power: 10 fTrader: (4) fBuck$: 2,983,940 Bank: 633 Total fBuck$: 2,984,573 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions "How long does it take to make an order and what is shipping time frame?" All standard orders take 2-3 business days for process. For rush delivery orders, the processing time is only one business day. "My order was shipped using international shipping. How do I track my order?" The international shipping method we use does not assign individual tracking numbers to our packages. The packages are shipped in bulk to the destination country. They are then delivered using the local postal facility. However, your order should arrive within the designated time frame of 10-14 business days as indicated on our Web site. If you do not receive your order on time, please contact our Customer Service department. "currency difference list prices ? etc etc" I am not sure, think you can only sell in USD .. i might be wrong though "Can I design and order individual items for my members? ie a personalised cap with the members image?" yes "How do I "mark up" prices as suggested? " Inside of CP, when you create your products, you can click on 'select all products' and you can add a markup of X dollars to all of them.
	FORUMER.com - Pioneering forum hosting since 2003. Why should you host with Forumer? The Forumer network is powered by a robust cluster of 35 high-end servers. Create your own forum NOW phpbb/IPB phpBB3 is open to almost everyone Forumer turns 4 YEARS OLD!!! < add me to your blog, get code here!

12-30-2005, 07:20 PM	#5 (permalink)
Inny Banned User Join Date: Sep 2005 Posts: 1,082 Rep Power: 0 fTrader: (1) fBuck$: 7,847 Bank: 364 Total fBuck$: 8,212 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions Thanks very much Limez. My members will simply use the widget to find the equivalent amount payable in oz money.

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01-18-2006, 03:03 AM	#6 (permalink)
Maneel Elite Forumer Join Date: Sep 2005 Posts: 3,429 Rep Power: 7 fTrader: (20) fBuck$: 629 Bank: 775 Total fBuck$: 1,403 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions I've finished some products in my fShop, how do i view my fShop? my id is 781990 Last edited by Maneel; 01-18-2006 at 03:16 AM.
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01-18-2006, 09:34 PM	#8 (permalink)
Maneel Elite Forumer Join Date: Sep 2005 Posts: 3,429 Rep Power: 7 fTrader: (20) fBuck$: 629 Bank: 775 Total fBuck$: 1,403 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions yeah, it is but i cannot view any products even though i can view them in my fShop control panel Maneel
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02-18-2006, 02:55 PM	#9 (permalink)
Viety Cent Senior Forumer Join Date: Jan 2006 Location: Southern, Ontario Posts: 1,649 Rep Power: 4 fTrader: (20) fBuck$: 847 Bank: 58,809 Total fBuck$: 59,656 Send fBuck$ » My Forumer My Country:	Re: Fshop Questions mmmm takes that more then 5 shipping days for basic delivery

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