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Old 02-11-2009, 06:04 AM   #1 (permalink)
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Default p2 - strange problem with external password

Hi,

I am experiencing a strange problem lately with my forum. This problem occurs on different computers and all browsers so I believe I can be sure its not specific to my machine or my browser setup:

We have a webspace which hosts images which we use in our forum posts, these images are on a password protected server, you have to enter your username and password once at the beginning and within your current session you are allowed to browse without having to re-enter the password. This works in all browsers and on all computers I tested without a problem.

Recently when in the forum this doesnt work anymore though, i.e. when an images is within a thread that I am looking at I have to enter the login and password, and I have to do this for each image again and again until they are all "unlocked". I dont think this has anything to do with our server as I describe above that this does ONLY happen when accessing the images via the forum, not via any other links from other websites or directly.

I am not sure but I believe it is some sort of cookie setting that might have changed with the forums?
As I said above, it happens in IE, Firefox and Safari on all OS' and different computers in different locations, i.e. University, Home, Work, Friends places.

As we sometimes have a dozen or more pictures linked within our threads this problem is extremely annoying and makes the forum almost unusable. Can anybody help me with this please?

http://p2.forumforfree.com/mindsample.html
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Old 02-11-2009, 07:06 AM   #2 (permalink)
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Default Re: p2 - strange problem with external password

So if I get it correctly, you are having a problem with viewing linked in images on the forum, not the actual forum?

Maybe something changed on your image host, maybe they are preventing hot linking this way...

You should really ask this question from your image host not us, there is not much we can do about this...

PS: when reporting a problem you should at least keep the test account active so I could have a look... the details you sent me last time do not work
Quote:
You have specified an incorrect or inactive username, or an invalid password.

Last edited by Wild Cat; 02-11-2009 at 07:09 AM..

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Old 02-11-2009, 08:29 AM   #3 (permalink)
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Default Re: p2 - strange problem with external password

Sorry no, I thought I made this clear, the problem only occurs in the forum, not when we access the image host through any other way.

Basically you need a password to view the images, but once you enter it you can view them for as long as you dont close your browser (depending on your settings). But when you view them through the forum, you have to re-enter the login details all the time, even for the same image it seems.

It has something to do with how the forum links to our images or how it allows to set cookies?

If something had changed on our image host we would get the same problem if I just typed in the URL directly, but that is not the case.

The old account is re-created for you, apologies.
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Old 02-11-2009, 09:14 AM   #4 (permalink)
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Default Re: p2 - strange problem with external password

no you wouldn't

It has nothing to do with the forums, it has everything to do with the image host and hotlinking images,

please ask them why this is happening.. if it was forum related, it would also log you out all the time from the forum and I don't see you saying that this is happening...

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Old 02-11-2009, 10:36 AM   #5 (permalink)
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Default Re: p2 - strange problem with external password

Quote:
Originally Posted by Wild Cat View Post
no you wouldn't

It has nothing to do with the forums, it has everything to do with the image host and hotlinking images,

please ask them why this is happening.. if it was forum related, it would also log you out all the time from the forum and I don't see you saying that this is happening...
Wildcat, with all due respect, I can not follow your reasoning as you have not even attempted to explain your train of thoughts. I have repeatetly written that the problem only occurs when in the forum, not when accessing images by typing their URLS directly into the browser or by visiting an html page that links to them.

I am open to the suggestion that it might be an image host problem, that is why I already asked them but as expected they insist nothing has changed and that if the problem only occurs via one platform it cant be caused by them.

Right now as a sensible person I see the problem IN THE FORUM ONLY, so I assume it either has something to do with the FORUM or with an unlucky combination of settings that only causes an issue when appearing in this scenario.

Maybe you could run down a quick list with me to see what might cause this on the forum side while I simultaneously run down a list with my image hosts.

Also please note that I have to log in with my username each time I visit the forum, no matter if I set my browser to save the cookie or not. Browsers also never seem to remember the login name and auto complete the password as each time you start a new session the forums "id" seems to be new and unrecognizable, hence it always has to be done by hand. This is not a particularly big issue to us but it does appear suspicious in light of what is happening with the images. If the request for the images linked in a thread is somehow (excuse my lack of terminology) reset each time after an image is loaded, it might be considered as a new request from a different session hence require a new password.
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Old 02-11-2009, 12:27 PM   #6 (permalink)
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Default Re: p2 - strange problem with external password

Quote:
Originally Posted by wurstsalat View Post
Also please note that I have to log in with my username each time I visit the forum, no matter if I set my browser to save the cookie or not.
Well you never mentioned this before

also, it would be useful to have log in details for the image host so we could actually test the problem properly (and no I am not going to register there an account nor do I want you to do it with my email address...)

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Old 02-11-2009, 01:07 PM   #7 (permalink)
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Default Re: p2 - strange problem with external password

No need to be flippant, I created an account for the images for you with the same login and password as for the forum.

Most threads will have images so you should encounter the problem straight away.

To be more clear about the login issue: Basically switching it to "remember me" never works, no matter what I tried. This has been the case for a long time, but the image/password issue is something that only started recently.
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Old 02-11-2009, 04:04 PM   #8 (permalink)
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Default Re: p2 - strange problem with external password

Quote:
Originally Posted by wurstsalat View Post
No need to be flippant,
Excuse me?!?

No need for that tone!

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Old 02-11-2009, 04:32 PM   #9 (permalink)
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Default Re: p2 - strange problem with external password

Right ...

Have you been able to log in and recreate the problem?
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Old 02-11-2009, 05:20 PM   #10 (permalink)
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Default Re: p2 - strange problem with external password

Basically all images show to me as long as I am browsing the forum with 1 log in... no problem

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Old 02-11-2009, 05:21 PM   #11 (permalink)
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Default Re: p2 - strange problem with external password

Hi Wurstsalat,

Sorry, don't raise the voice on our lady Wild Cat please. There is NO problem with our forum or server at all. It's the problem with the image hosting site or with your browser.
If you use firefox, after login you should choose remember password. So the entered username/password will be used to access the image hosting site all the time.
I tried and it's is fine for me. So Wild Cat did the same thing and it worked for her also.

With best regards,
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Old 02-11-2009, 11:17 PM   #12 (permalink)
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Default Re: p2 - strange problem with external password

PS. If you choose the remember me box, it's just for your forum (as long as cookie is tied with URL), so I don't think you can use your forum's cookie with the image hosting site ...

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Old 02-12-2009, 03:01 AM   #13 (permalink)
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Default Re: p2 - strange problem with external password

Sigh, where did I raise my voice? You might wanna read back to clarify what actually happened.

I believe I have come to a conclusion - and as suspected your statements are incorrect.
The reason the password dialog pops up for each picture is because if one enters a thread with more than one password protected image it queries for each one of them when the thread is being loaded. If you enter the password into the first dialog that particular picture will be displayed but the other pictures are still waiting for their input. If you do a reload (not via the browser but via the top link in i.e. the thread) you will get all the images without problem.

So the issue lies with the fact that the forum loads all links once at the beginning and then does not reload them once you entered the first instance of the password.

If I open a webpage with the images it would STOP when the first image is linked and ask for a password, then I would enter it and then it would continue to load the others.

Whatever justifications there might be for this behaviour what really confuses me is that this only started to happen recently (a few weeks ago) while it never used to happen before (the forum would "freeze" upon hitting a pw-protected image until you enter the login and password, then load the rest)

We have dozens of users here on different machines that have the same issue so if you really had no problem with it I suspect this must be two cases of unique luck.

In any case, I feel like I am squeezing blood from a stone. The problem is not solved but I found a work-around, on my own. What would you guys do anyways, rewrite the forum application for me? I dont think so. Thanks.

Last edited by wurstsalat; 02-12-2009 at 03:03 AM..
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Old 02-12-2009, 03:37 AM   #14 (permalink)
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Default Re: p2 - strange problem with external password

Hmm, thank you for your information. But I still think it's your browser behavior that caused the issue (it's up to the user whether it's a bug or a feature)
When the browser request an URL, the forum's php code will produce the HTML content (all/full page at once) and push to the browser. But it's the browser's choice to load one link first (then other links) or all links at once. In your case, your browser loads all links at once. But my browser does not
If you use firefox, you can do a quick test: tweak firefox to force it load the link one by one. Type about:config in the address bar and change the network.http.max-connections-per-server to 1 (change back after the experiment, or else sites will load slower).

With best regards,
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