LisaB

chinhngt

Hi,

Would you please give us more detail what you did? Can you try again?
BTW, I hope other fSupporters will assist you on this.

With best regards,
Chinh

LisaB

At this point all I have done is promoted another member to admin. I would like for her to receive notification that a new registration should be reviewed and approved. I cannot locate in the ACP where to tell it what email address should received that notification.

Member email validation is not working, therefore I had to switch registrations to admin validation.

BadBoy0

I've noted before that months ago when the FFF forum servers were updated some admin control functions became disabled, including the item that controls the setting of the forum email address for automatic forum emails like for registration. That function is still disabled from what I can see in the admin control panel, if you try to access the email item it says its disabled.

Is there any way this and a few other admin control functions can be re-enabled like they were last year?

Wild Cat

AdminCP -> System Settings -> General Configuration -> Board email address -> just add the second email address after yours, divide it with a coma and a space, -> click Submit changes
You both should get notified then, it works, I did it on one of my boards, the board will still list your email only(in the from field) when it sends out bulk emails but will send out notifications about new members to both.

[No Name Forums][RCX forums][Forum Promotion][IHWC forums]

USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!)

Please do not PM/e-mail me for support unless I ask you to.
Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks.

BadBoy0

Wild Cat

no it's not the same... can you take a screen shot of your admin CP please

this is how it looks to me:

[No Name Forums][RCX forums][Forum Promotion][IHWC forums]

USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!)

Please do not PM/e-mail me for support unless I ask you to.
Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks.

BadBoy0

Here is what is on my ForumForFree Admin Control Panel. Its been the same layout since the beginning, almost 3 years ago. The FFF ACP is apparently different from the regular forumer ones. This particular section is just for the FFF forum support isn't it, separate from the regular forumer support?

For FFF's ACP the forum email address setting before was in the section titled "Email Set-up" but since the server work months ago that item only shows a message that it is disabled, along with a few other items. So I can't setup the forum's email address now.

Here is my FFF ACP screen capture:

LisaB

I too do not have the email option in my settings.

BadBoy0

Yes your ACP looks the same as mine for the ForumForFree forums.
The email address setting there was under the separate "Email Set-up" item in the past but its been disabled for months.
Needs to be reactivated to allow us with FFF forums to set the forum email address again.

Wild Cat

Sorry for the wrong advice, I only knew that the FFF servers run IPB, never actually realized that there were differences in the adminCP .

I will fill a report for you

Sorry for the inconvenience.

[No Name Forums][RCX forums][Forum Promotion][IHWC forums]

USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!)

Please do not PM/e-mail me for support unless I ask you to.
Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks.

LisaB

LisaB

Apologies for bumping this, but I wondered if there was any chance this could be handled?

Wild Cat

I'm gonna remind Limez about this, sorry for the inconvenience.

Issue Escalated!

This issue has been escalated to our technicians and the admin was notified.
They will attend to the problem you reported in a timely manner.


Thanks for choosing Forumer!

[No Name Forums][RCX forums][Forum Promotion][IHWC forums]

USEFUL TIP: If your support request gets resolved, click on THREAD TOOLS > MARK THIS THREAD AS SOLVED. This will mark the thread RESOLVED and will close the thread. (please use this tip!)

Please do not PM/e-mail me for support unless I ask you to.
Do a search and if you don't find your answer create a thread with your question and I will be happy to help. I can not be replying the same answer over and over in an e-mail/PM. Thanks.