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Mg2 · 07-22-2006, 04:46 PM

Is that acceptable?

.Steve · 07-22-2006, 04:48 PM

Examples would help.

**Jake** · 07-22-2006, 04:50 PM

No moderator here will/has blatantly ignored any members supprt needs.

If you have proof of this, I would like to see it.

Mg2 · 07-22-2006, 05:02 PM

I didn't say support. However, "I will be ignoring all your future pms. Thanks for choosing forumer" -Edwin

I love how alot the moderators think they're bad ass by telling you to **** off and then saying thanks for choosing forumer. It really isn't funny, stop saying it.

**Jake** · 07-22-2006, 05:13 PM

Quote:

Originally Posted by Mg2

I didn't say support. However, "I will be ignoring all your future pms. Thanks for choosing forumer" -Edwin

I love how alot the moderators think they're bad ass by telling you to **** off and then saying thanks for choosing forumer. It really isn't funny, stop saying it.

Well, when members PM a moderator, it can get annonying. Yes, however this moderator could have said this in a more professinal manner. But, I do not see how this is blatantly ignoring a member request for support. As most moderators (Edwin personally does not) usually have a simple message stating not to private message them for support.

**awebb** · 07-22-2006, 06:09 PM

When members send moderators personal messages requesting support, it is often not useful for a moderator to respond. It is always best that the member post in public forums as all members are able to see the post and benefit from it.

I think the moderators here are doing an excellent job.

Mark · 07-22-2006, 06:12 PM

Quote:

Originally Posted by Mg2

I didn't say support. However, "I will be ignoring all your future pms. Thanks for choosing forumer" -Edwin

I love how alot the moderators think they're bad ass by telling you to **** off and then saying thanks for choosing forumer. It really isn't funny, stop saying it.

Edwin said that? Well, erm.. hm. Personally, I feel moderators should at least respond to support PM's, but members requiring assistance are treated like everyone else.. they have to go to the support forum, not PM us!

t3mp3st · 07-22-2006, 06:19 PM

Quote:

Originally Posted by Mark

Edwin said that? Well, erm.. hm. Personally, I feel moderators should at least respond to support PM's, but members requiring assistance are treated like everyone else.. they have to go to the support forum, not PM us!

I agree... if you have support you post it in the support section.. you never know someone might help you.

**Jake** · 07-22-2006, 07:27 PM

Quote:

Originally Posted by Mark

Edwin said that? Well, erm.. hm. Personally, I feel moderators should at least respond to support PM's, but members requiring assistance are treated like everyone else.. they have to go to the support forum, not PM us!

This statment is kinda confusing Mark.

Might want to clear that up. If its clear, then im not understanding that one.

**Kurisu** · 07-22-2006, 07:40 PM

He is basically saying we(moderators) should respond to support pms but the questions should really be posted out in the forum for all to see and gain knowledge.

**Jake** · 07-22-2006, 07:43 PM

Quote:

Originally Posted by Kurisu

He is basically saying we(moderators) should respond to support pms but the questions should really be posted out in the forum for all to see and gain knowledge.

Yes, I do agree with the posting out part. However, I believe (as being a moderator here before), being PMed for support can get annonying. Especially when a moderator has requested this not be done (via signature).

**Kurisu** · 07-22-2006, 07:52 PM

Yeah I do agree it can get annoying but thats what we are here for... providing support. Yeah sometimes it is annoying when you have pm's and a bunch of threads that need to be moderated. You were picked to do the job and Limez and awebb know you can do it.

I hope I am making sense.

**Jake** · 07-22-2006, 07:56 PM

Quote:

Originally Posted by Kurisu

Yeah I do agree it can get annoying but thats what we are here for... providing support. Yeah sometimes it is annoying when you have pm's and a bunch of threads that need to be moderated. You were picked to do the job and Limez and awebb know you can do it.

I hope I am making sense.

Yes, I do understand.

But, dont you agree that PM (Private Messaging) is moreless a forum email system. For sending other members private info (links, password, usernames, etc.). Rather than the forums are open to the public (inculding guests) to view and reply to the topic. If all support questions were going through PM, then there would be alot more PMs due to because of no one being able to read these questions.

That make sense?

Relac · 07-22-2006, 09:51 PM

Quote:

Originally Posted by Jake

If all support questions were going through PM, then there would be alot more PMs due to because of no one being able to read these questions. That make sense?

Quote:

Originally Posted by Mg2

I didn't say support.

Poster has said clearly, nothing to do with support. We still doesn't noe the main picture of wat transpired between poster & the accused mods. Just assuming that it was a question of seeking support. Watever it is, I do agree, PM seeking for supports can be annoying, cus of the volume that flow in, would surely overflow the in box. But more pro & tactful approach in handling the situations, as already been said, this whole thread wouldn't even exist in the 1st place.

The above is my personal point of view.

aletheides · 07-22-2006, 10:29 PM

Mods, wether you like it or not your actions do reflect on the reputation of Forumer.

Do I smell its-not-my-department syndrome???

07-22-2006, 04:46 PM	#1 (permalink)
Mg2 Banned User Join Date: Oct 2005 Posts: 208 Rep Power: 0 fTrader: (0) fBuck$: 204.3 Bank: 0.2 Total fBuck$: 204.5 Send fBuck$ » My Forumer My Country:	Moderators Blatantly Ignoring Members Requiring Assistance? Is that acceptable?

07-22-2006, 04:48 PM	#2 (permalink)
.Steve Active Forumer Join Date: Mar 2006 Location: PA, USA Posts: 448 Rep Power: 3 fTrader: (9) fBuck$: 210.9 Bank: 34,715.5 Total fBuck$: 34,926.3 Send fBuck$ » My Forumer My Country:	Re: Moderators Blatantly Ignoring Members Requiring Assistance? Examples would help.
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07-22-2006, 04:50 PM	#3 (permalink)
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07-22-2006, 05:02 PM	#4 (permalink)
Mg2 Banned User Join Date: Oct 2005 Posts: 208 Rep Power: 0 fTrader: (0) fBuck$: 204.3 Bank: 0.2 Total fBuck$: 204.5 Send fBuck$ » My Forumer My Country:	I didn't say support. However, "I will be ignoring all your future pms. Thanks for choosing forumer" -Edwin I love how alot the moderators think they're bad ass by telling you to **** off and then saying thanks for choosing forumer. It really isn't funny, stop saying it. Last edited by Mg2; 07-22-2006 at 05:04 PM.

07-22-2006, 06:09 PM	#6 (permalink)
awebb VIP Team Join Date: Jan 2004 Location: Columbus, OH; SF B Posts: 3,915 Rep Power: 8 fTrader: (5) fBuck$: 24,220.7 Bank: 84,223.3 Total fBuck$: 108,444.0 Send fBuck$ » My Forumer My Country:	Re: Moderators Blatantly Ignoring Members Requiring Assistance? When members send moderators personal messages requesting support, it is often not useful for a moderator to respond. It is always best that the member post in public forums as all members are able to see the post and benefit from it. I think the moderators here are doing an excellent job.
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07-22-2006, 07:40 PM	#10 (permalink)
Kurisu fSupport Manager Join Date: Mar 2004 Posts: 8,757 Blog Entries: 1 Rep Power: 10 fTrader: (23) fBuck$: 1,667.1 Bank: 222,468.3 Total fBuck$: 224,135.4 Send fBuck$ » My Forumer My Country:	Re: Moderators Blatantly Ignoring Members Requiring Assistance? He is basically saying we(moderators) should respond to support pms but the questions should really be posted out in the forum for all to see and gain knowledge.
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07-22-2006, 07:52 PM	#12 (permalink)
Kurisu fSupport Manager Join Date: Mar 2004 Posts: 8,757 Blog Entries: 1 Rep Power: 10 fTrader: (23) fBuck$: 1,667.1 Bank: 222,468.3 Total fBuck$: 224,135.4 Send fBuck$ » My Forumer My Country:	Re: Moderators Blatantly Ignoring Members Requiring Assistance? Yeah I do agree it can get annoying but thats what we are here for... providing support. Yeah sometimes it is annoying when you have pm's and a bunch of threads that need to be moderated. You were picked to do the job and Limez and awebb know you can do it. I hope I am making sense.
	[http://www.tacticalassistance.co.uk/][http://proxcentral.info /][AJAX Domain Search][Cheap Web Hosting] www.flahost.com The best place for cheap web hosting!

07-22-2006, 10:29 PM	#15 (permalink)
aletheides Junior Forumer Join Date: Jul 2006 Location: CA Posts: 160 Rep Power: 3 fTrader: (2) fBuck$: 21,123.3 Bank: 0.0 Total fBuck$: 21,123.3 Send fBuck$ » My Forumer My Country:	Re: Moderators Blatantly Ignoring Members Requiring Assistance? Mods, wether you like it or not your actions do reflect on the reputation of Forumer. Do I smell its-not-my-department syndrome???
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